• Changelog
    • Getting started
    • Account and access
    • Dashboard
    • Property list
    • Creating a property
    • Editing a property
    • Property documents
    • Property types
    • Custom fields
    • Lead list
    • Lead detail
    • Website pages
    • Page builder
    • Content blocks
    • SEO
    • Analytics
    • Users and roles
    • Agency settings
    • Custom domain
    • Website appearance
    • Website texts
    • Advanced settings
    • Cookie banner and consent
    • Subscription and billing
    • Connectors
    • Getting Started
      • Quickstart

    Agency settings

    The Agency tab holds the identity of your agency: its name, its logo and the currency used for prices. It is the first tab under Settings in the sidebar.
    Above the tabs, a badge shows your own role — Administrator or Agent.
    Note
    Agents see this tab and its current values, but the fields are disabled and a yellow panel explains "Only administrators can modify agency settings". Only administrators see the save button.

    Agency Information#

    FieldEditableAcceptsPurpose
    Agency NameAdministrators2 to 255 charactersThe name of your agency, shown on your public website
    SubdomainNo—Your website address. Shown with .re365.app beside it
    The subdomain is fixed at registration and cannot be changed. The hint under the field states this: "Your subdomain cannot be changed". To use your own address instead, add a custom domain — see Custom domain.

    Branding#

    Your logo appears in the header and footer of your public website.
    ItemDetails
    Current logoShown when one is uploaded, with a Delete Logo button next to it
    Upload LogoA file picker. Accepted formats: JPG, PNG, WebP. Maximum size: 5 MB
    PreviewAppears after you pick a file, with the Upload Logo button that confirms it
    Picking a file only prepares it; nothing is stored until you click Upload Logo.
    Rejections:
    MessageCause
    Invalid file type. Only JPG, PNG, and WebP are allowed.Unsupported format
    File size exceeds 5MBThe file is too large
    Deleting asks "Are you sure you want to delete the logo?" first. You see "Logo uploaded successfully", "Logo deleted successfully", or the matching failure message.
    How the logo is displayed — whether it appears at all, and whether it is inverted for dark backgrounds — is controlled separately. See Website appearance.

    Currency#

    OptionSymbol
    USD ($) - US Dollar$
    EUR (€) - Euro€
    GBP (£) - British Pound£
    The chosen currency is used for property prices everywhere: the property list, the dashboard, analytics and your public website. Changing it changes how prices are displayed; it does not convert the numbers you have entered.

    Saving#

    Save Changes stores the agency name and the currency together. Logo upload and deletion happen immediately and are not part of this button.
    On success you see "Agency settings updated". On failure, "Failed to update agency".
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